Indian Recalls the Affected 2024 Touring Models Due to Defective Rear Suspension

To all Indian motorcycle users, bad news is currently circulating that is found to be true. In the latest 2024 Indian touring lineup, several touring models have defective rear suspension struts. Continue reading this news post to learn why Indian motorcycles recall the affected 2024 touring models.

According to sources, Indian Motorcycles started receiving reports of the rear suspension struts issue in May 2024. It came out in internal testing, and dealers reported the same problem.

According to the company, the rear shock absorber struts are defective and likely to fail under certain load conditions. Though not a single accident has been reported yet, the company wants to ensure the safety of all Indian motorcycle users.

If you are following any of the below issues with your 2024 Indian motorcycle , stop riding it immediately:

• A lower riding position while riding the motorbike.
• The noise of the exhaust pipe getting in touch with the ground.
• The noise of the rear tire due to contact with the rear mudguard.

The company, in its Safety Recall Report, states:

As more detailed are out, it is found that the rear shock pushrods, provided by an Indian Motorcycle supplier, do not meet the company’s specific standards. Without wasting any time, the company immediately recalled all the affected models. The defective parts are described as having “suspect material strength.”

There are several potential risks for riders using the affected Indian motorcycles. These risks include:

The company also added:

The list of the affected 2024 Indian motorcycle models, along with the production dates and VIN numbers, has been released. The company has provided complete information to ensure everything gets sorted without inconvenience.

According to an official estimate, approximately 1,773 Indian touring models are suspected to have the rear suspension issue. Another rough estimate suggests that the affected motorcycles reflect almost 20% of the total motorcycles.

• The company is taking the proper measures to ensure the issue doesn’t impact the brand’s reputation. Also, recalling the affected bikes at the right time shows the seriousness.
• After figuring out the issue and identifying the affected Indian models, the company stopped delivering new bikes.
• Also, Indian Motorcycle immediately ordered new parts to resume the delivery.
• The new parts have also been made to pass the durability and strength tests.
• They were also made to comply with the company’s specifications.
• Indian Motorcycle has notified the dealers regarding the recall.
• The process started on July 30, 2024. The company plans to notify the owners of the affected motorcycles on August 14, 2024.
• Owners of the affected bikes can have their motorcycle’s defective parts replaced with a new one at their local dealer shop.
• The company will not charge even a penny for the replacement.
• If the customer has paid to replace the rear shock struts, they are eligible for reimbursement. All they need to do is show the receipt of the replacement charges.